We do not work on scooters, throttle-only bikes, or motorcycles.
Some off-brand e-bikes cannot be reliably serviced. In those cases, we may not be able to take on the repair.
All e-bikes must be checked in for inspection before work begins.
Pricing
Menu prices apply to Standard and Complex service as determined by our staff.
The service level is based on the bike, its components, and the work required.
Work outside the menu will be billed as Misc. E-Bike Service at $50 minimum or $150/hr, plus parts.
Wear items (brake pads, chains, tires, tubes) are billed separately and not included in labor rates.
Published prices are guidelines. Final classification is confirmed after inspection.
Battery Policy
All e-bike batteries must be removed and kept by the owner unless UL-certified and fully discharged.
We do not service or repair battery internals.
Storage
Due to limited space, bikes left more than 48 hours after completion may incur a $25/day storage fee.
Bikes left uncollected for an extended period may be considered abandoned in accordance with applicable laws.
Consent to Proceed
Leaving your e-bike with us for inspection or service confirms your acceptance of this policy and authorizes Mox Multisport to complete the necessary work.