Mox Multisport

1. Introduction

Mox Multisport (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services.

2. Security Controls

We employ administrative, technical, and physical safeguards to protect your information, including SSL encryption, secure infrastructure hosting, access logging, and principle-of-least- privilege access. While no system is entirely immune to risk, we continuously monitor and enhance our security posture.

3. Information We Collect

• Personal Data: Information you provide such as name, email address, phone number, or service history when booking, subscribing, or contacting us.
• Non-Personal Data: Log files, analytics data, and browser/device information automatically collected to improve site performance.
• Transactional Data: Order confirmations, service records, and payment verification (no full card data stored). Service and purchase records may be retained to maintain warranty documentation, service history, and customer support records.

4. Purpose of Use

We process data to provide services, manage customer relationships, send transactional or marketing communications (opt-out available), and comply with legal obligations. We do not sell or share personal information for monetary value.

5. Tracking and Analytics

Our website may use analytics services to understand website usage and improve performance. patterns, improve site experience, and measure performance. These tools collect anonymized or pseudonymized data such as page views, browser type, and geographic region. You may disable cookies in your browser settings.

6. Third-Party Processors

Payment transactions may be processed by secure third-party payment providers. Mox Multisport does not store full credit card information on our systems. We may also use third-party services for analytics, marketing, and customer support, which may have access to certain data as necessary to perform their functions. We ensure that all third-party processors we work with adhere to strict data protection standards.

7. Data Retention

Personal data and service records are retained only for as long as necessary to fulfill the purposes outlined in this policy, including maintaining warranty documentation, service history, customer support, and compliance with legal obligations. When data is no longer required, it is securely deleted or anonymized.

8. Your Rights

• Request access to or a copy of your personal data
• Request correction or deletion of inaccurate data
• Opt-out of marketing communications at any time
• Request restriction of processing or data portability, where applicable

9. California Privacy Rights (CCPA / CPRA)

• Right to Know: Request information on categories and purposes of data collected.
• Right to Delete: Request deletion of personal data, subject to exceptions.
• Right to Opt-Out of Sale: We do not sell your data. If practices change, an opt-out mechanism will be provided.
• Right to Correct: Request correction of inaccurate personal data.
• Non-Discrimination: You will not be penalized for exercising these rights.

To exercise your rights, contact us using the information below.

10. International Transfers

Data may be processed on servers located in the United States. By using our website or services, you consent to such transfers where permitted by applicable law.

11. Policy Updates

We may update this policy periodically. The “Last Updated” date above reflects the latest revision. Significant changes will be communicated via our website.

12. Email Communications

If you contact us or subscribe to updates, we may send you service-related or marketing communications. You may opt out of promotional emails at any time using the unsubscribe link included in such communications.