We’d love your feedback

Every fit, tune, and build helps us improve. Your feedback shapes how we serve Chicago’s athletes, from the precision of our fits to the speed of our service. It only takes a few minutes, but it helps us keep Mox performing at its best.

What did you come in for? (Select all that apply)

Bike FitTune-Up / MaintenanceCustom BuildParts or AccessoriesRace PrepOther

How would you rate the following (1–10)?

How easy was it to schedule your visit or get in touch with us?

Did communication before your visit feel clear and timely?

How welcoming did the environment feel when you arrived?

How knowledgeable and professional did our staff seem?

How confident did we make you feel in our recommendations or service?

How satisfied are you with the work, fit, or product you received?

How would you rate the cleanliness and presentation of the shop?

Did we explain our process clearly and answer your questions?

How comfortable and supported did you feel during your visit?

Did you feel listened to and understood?

How well did your overall experience match your expectations of Mox?

How likely are you to return or recommend Mox to a friend?